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PRIVACY POLICY

We respect your privacy and keep your information safe.

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Effective date: August 2025

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LEGAL DISCLAIMER

Guardian Praxis (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, access our services, or interact with us online or offline.

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We operate in Australia and provide services globally. This means our handling of personal information complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and, where applicable, the EU General Data Protection Regulation (GDPR) and other relevant privacy laws.

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INFORMATION WE MAY COLLECT AND HOW

We may collect the following types of personal information:

Contact Information – name, email address, phone number, mailing address.

Professional Information – organisation, job title, sector.

Service Information – booking details, training participation records, risk assessments.

Travel & Safety Information – relevant data for travel safety planning, emergency management, and risk assessments (only where voluntarily provided).

Technical Data – IP address, browser type, operating system, and activity on our website.

Marketing Preferences – your choices for receiving updates, newsletters, or promotional material.

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WE COLLECT PERSONAL INFORMATION

  • When you fill out a form on our website.

  • When you subscribe to our newsletter or download resources.

  • During service delivery (e.g., training sessions, safety briefings).

  • Through cookies and analytics tools when you visit our website.

  • From third-party sources where lawful and relevant (e.g., travel partner referrals).

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WE USE PERSONAL INFORMATION TO

  • Provide and improve our services.

  • Respond to enquiries and communicate with you.

  • Deliver customised safety and risk management resources.

  • Manage bookings, payments, and client relationships.

  • Send relevant updates, offers, and educational content (you can opt out at any time).

  • Comply with legal and regulatory obligations.

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LEGAL BASIS FOR PROCESSING (GDPR COMPLIANCE)

  • Where GDPR applies, we process your personal data under the following legal bases:

  • Consent – when you opt in to marketing or provide details voluntarily.

  • Contractual necessity – to deliver services you have requested.

  • Legitimate interests – for business operations, security, and fraud prevention.

  • Legal obligation – where required by law.

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DISCLOSURE OF INFORMATION

  • We may share personal information with:

  • Service providers and partners who assist in delivering our services.

  • Legal or regulatory bodies when required by law.

  • Emergency contacts or relevant authorities in safety-critical situations (with your prior consent where possible).

  • Third-party platforms (e.g., booking systems, payment processors) under strict confidentiality agreements.

  • We do not sell your personal information to third parties.​

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INTERNATIONAL DATA TRANSFERS

If you are located outside Australia, your personal information may be transferred to and stored in Australia or other countries in which we operate. We take reasonable steps to ensure that any overseas recipients comply with privacy laws that are substantially similar to Australian standards.

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DATA SECURITY

We implement technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

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YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for processing.

  • Request a copy of the data we hold about you.

  • Lodge a complaint with a relevant privacy regulator.

  • In Australia, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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COOKIES AND TRACKING

We use cookies to enhance your browsing experience, analyse website traffic, and understand user behaviour. You can adjust your browser settings to refuse cookies, but some parts of our website may not function properly without them.

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THIRD PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

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UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or services. The updated policy will be posted on our website with the revised “Effective Date.”

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